Thank you so much for your review. We're delighted to hear that both our activity staff and carers have made a positive impact on your aunt's experience at Lincoln House. We are passionate about keeping our residents engaged and supported, so it's wonderful to know that you've noticed their care and dedication towards our residents. We also appreciate your insight regarding staffing pressures, and we take your concerns seriously. Our team works hard to provide the best care possible and were constantly reviewing how we can improve our staffing levels to meet the needs of everyone in our home. We're grateful that you chose Lincoln House for your aunt, and we are committed to continuously improving our services to ensure that our residents feel supported and valued. Please don't hesitate to reach out if you have any further concerns or suggestions.