Thank you for your glowing review of Townsend Manor. We're thrilled to hear that both you and your mother have experienced such kindness, patience, and understanding from our team. Helping new residents settle in comfortably and ensuring their care and medication are managed correctly is always our top priority. It's wonderful to know you appreciate the calm and beautifully decorated environment we've created, as well as the high standard of food and presentation. We're especially glad the Bistro area has made a positive impression - it's a space we love to see residents and visitors enjoy together. Your feedback means so much to us, and we're grateful for the time you've taken to share it. If there's ever anything more we can do to enhance your mother's experience, please don't hesitate to get in touch.