Thank you so much for sharing such a personal and heartfelt review. We are deeply moved to know that the care your mum has received at EachStep Blackley has made such a positive difference, especially during such a challenging time for you and your family. It means the world to us that a specific staff member, along with the team, were able to provide such care and support when you couldn't be there. We're so glad to hear that your mum is thriving and enjoying a continued quality of life. Your kind words about our team truly mean everything to us, and we're incredibly grateful for your trust. We will continue to treat your mum as our own family and provide the best care possible for her and all our residents. Thank you again for your appreciation!