Thank you so much for your kind and thoughtful review. We're so pleased to hear that your dad has settled in well at Hazel Bank and that he's enjoying his time here, even making some new friends. It's wonderful to know that you feel the home has a welcoming, family-like atmosphere and that our staff have been helpful, informative, and attentive. We're also grateful for your kind words about our manager and their professionalism. Thank you for your trust in us, and we will continue to provide the best care for your dad and all our residents.