Thank you for sharing your feedback. We strive to maintain high standards at Forthland and appreciate you bringing this to our attention. Cleanliness is very important to us, and we will ensure our team reviews procedures to maintain a comfortable environment. We're pleased to hear you find our staff attentive, as providing kind and professional care is always our priority. If you'd like to discuss any concerns further, please reach out to the home manager-we'd be happy to chat.