Thank you so much for your kind words and thoughtful review. We're delighted to hear that your mum is enjoying her time at Cwm Cartref and that you're pleased with the care she is receiving. It's wonderful to know that our team's dedication to providing high quality care, delicious meals, and engaging activities has made a positive impact. Seeing residents like your mum participate in activities such as karaoke brings us so much joy, it's those special moments that make what we do truly rewarding. We also appreciate your mention of the cleanliness of the rooms and the regular updates from our team. Keeping families informed and reassured is a priority for us, and we're glad this has been your experience.