We are aware there is an issue of storing of continence products and are currently in the process of rectifying this throughout the home. Please do not hesitate to come and speak to me with any further issues regarding your mum's room as I will endeavour to act promptly to solve the issue. In regards to depends on staffing if Mum gets up or not, I can clarify that we are fully staffed each day and have daily notes recorded of refusal to get up I do have an open door policy so if you have any concerns with this we can come up with a solution together. Thank you.