Thank you for taking the time to leave feedback for Foxbridge House. Your kind words and lovely feedback will be greatly appreciated by the team. I am pleased to read you have had a positive experience with the care provided to your mum. I would also like to thank you for bringing your concerns to our attention regarding the furniture and the staffing levels. I understand that furniture has started to be replaced. Some furniture has already been received, and I can confirm an order was place in December and we are waiting upon delivery. Another order is going in today.  In regards to the staffing levels, I can confirm that the staffing levels are above the required amount in the Willow Suite. Please be assured that staffing levels are checked on a daily basis to ensure that the care needs for our residents are met. Should you have any further concerns you can contact the Home Manager directly or the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. At Care UK, we hold ourselves to high standards and will always take learnings where needed. Thank you once again.