Thank you so much for your kind and thoughtful words. Were truly delighted to hear that your mum is feeling more settled and content it means so much to us to know that our efforts are having a positive impact on her wellbeing. Creating a welcoming, supportive environment where residents feel at home is at the heart of everything we do, and its wonderful to hear that the variety of activities, the attentiveness of our carers, and the flexibility of our spaces have all contributed to that.Were especially pleased that you've been able to personalise your mums room with meaningful touch, it is often those little things that make the biggest difference. Thank you again for your trust and support. Its a privilege to care for your mum and to have you as part of the Five Oaks community.