Thank you for taking the time to leave your kind words. We are happy to hear you feel like a part of our Broad Oak family and we are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "excellent and cope with the challenges of work with good humour and kindness" being used to describe our care. We hope to continue providing your Mum with the best possible care and we look forward to seeing you again soon.