Thank you for taking the time to share such a heartfelt and detailed review. We are truly honoured that you chose Glain House for your father's care and are touched to hear that both he and your family felt supported during his time with us. It means so much to know that our team's efforts to create a welcoming, comfortable environment made a positive difference. We're also glad your mum could participate in activities and enjoy her visits. We strive to ensure family members feel at home here too and it's wonderful to hear that you appreciated the flexibility and atmosphere we aim to provide. Your kind words about our staff mean the world to us.