Thank you so much for your heartwarming feedback, Madeline. We are touched to hear that you view our staff as your extended family; this truly means the world to us. Your kind words about our carers, nurses, admin staff, catering team and activities team reflect the commitment we strive to uphold every day and I will ensure they hear how much their efforts are appreciated. Caring for your mum and dad was a genuine privilege for us. We cherished the joy of witnessing their active participation in life at Oxford Beaumont and their absence is deeply felt. It brings us comfort to know that you felt we provided dignified care and maintained consistent support standards during their time with us. Thank you for sharing your thoughts. Best wishes from the Oxford Beaumont Care Community!