Thank you for your valuable feedback. We're delighted to hear that you're so happy with the care and support your dad receives, and we appreciate your suggestions regarding the laundry. We've actually been promoting a new tagging system which we'd love you to try, where tiny name tags are attached to items. Lots of our relatives have been using it and have been very positive about its benefits when we've discussed this at our residents' and relatives' meetings. If you'd like to discuss this further, please don't hesitate to reach out to the home manager, her door is always open.