Thank you so much for your wonderful review and thoughtful words. It truly means so much to us to know that your cousin's move into our home was a smooth and positive experience. We understand how important this transition is for families, and we are so pleased that we could help make it as seamless and reassuring as possible. Our team genuinely cares about every resident, and hearing that their kindness and dedication made a difference to you and your cousin is incredibly touching. I will make sure to share your lovely comments with everyone, especially our staff member who went the extra mile to ensure everything was just right. Most of all, knowing that your cousin's face lit up with joy when she arrived was the best reward we could ask for. We feel privileged to be part of her journey and will continue to do everything we can to make her feel safe, happy, and at home. If there's ever anything more we can do for you both, please don't hesitate to reach out.