Thank you for taking the time to feedback, we find all aspects valuable to us at Snowdrop Place and continually aim to improve both the service we provide and the process regarding preparing to arrive, during the stay and the administration with our team. We're glad that your mother was happy during her time, enjoyed engaging in activities and social interaction. We are fortunate to have lounge areas, both small and bigger, that can be enjoyed by our Memory Lane residents and will take this into consideration as the community becomes busier.