Thank you for your kind words and for sharing your experience of Townsend Manor. Were delighted to hear that your dad feels safe, happy, and well cared for by our dedicated team. Creating a warm and welcoming environment is at the heart of what we do, so its wonderful to know our staffs commitment is recognised. It's also great to hear that you and your family have enjoyed meals here and that our chefs accommodate his preferences. While we respect his choice to stay in his lounge, our activities team will continue to engage him in ways that bring him joy. Your feedback means a great deal to us, and we truly appreciate your trust. Thank you again for your support. If there's ever anything more we can do, please don't hesitate to get in touch.