Thank you so much for your heartfelt review. We are truly grateful for your kind words and for taking the time to share your experience. At The Dell Care Home, Lowestoft, our priority is always the residents and ensuring they receive the best possible care and attention. It means so much to us that you feel reassured knowing your mum is safe, loved, and well cared for, allowing your visits to be enjoyable rather than stressful. We are also delighted to hear your recognition of the hard work and dedication of both our management team and staff. Your acknowledgment of their efforts, especially in addressing concerns promptly and providing excellent customer service, will be shared with the team, as it means a lot to them. Thank you once again for your trust and kind words. Your support inspires us to keep doing our very best every day.