Thank you so much for your heartfelt review. It truly means the world to us to hear such kind words about Esmere Gardens. We are incredibly proud of our dedicated team, who work tirelessly to create a welcoming, calm, and supportive environment for all our residents and their loved ones. It's wonderful to know that you noticed the care and attention to detail we put into making Esmere Gardens feel like home, from the cleanliness and atmosphere to the special experiences we offer, like the birds of prey visit. Your recognition of our staff's hard work and compassion is deeply appreciated, and we will be sure to pass on your gratitude-especially to the special team member who supported you through such a difficult time. Thank you again for sharing your experience. Your words truly inspire us to continue providing the very best care and comfort to our residents and their families.