We sincerely appreciate your thoughtful review. It brings us joy to know that your nan, now in her 90s, is thriving at Waltham House. Your reflections on her happiness during your visits truly warm our hearts and affirm our commitment to care. Our staff works hard to create a welcoming environment, always going above and beyond to meet each resident's needs. We're glad you recognise their dedication, which makes Waltham House a supportive community. We also pride ourselves on the quality of our meals, ensuring they are delicious, warm, and suited to our residents' tastes. Our housekeeping team maintains high standards of cleanliness in all living spaces, including your nan's room, to provide comfort and safety. Your kind words validate our efforts and motivate us to continue enhancing our services. Thank you for trusting us with your nan's care.