Thank you for your review and for sharing your feedback. We are delighted to hear that your dad received such a warm welcome and that he has felt the kindness of our team since arriving at High Meadows. Providing a caring and supportive environment is always our top priority. We understand your concerns regarding communication and the importance of ensuring that your dad feels fully understood and comfortable. We will address this with our staff and make sure that any communication challenges are resolved, so your dad can feel more confident and at ease. We're committed to providing additional support where needed to ensure clarity and reduce any stress. Please know that we are dedicated to continuously improving and ensuring the well-being of all our residents. If you have any further concerns or if there's anything else we can do to support your dad, please don't hesitate to reach out. We truly appreciate your feedback and remain focused on providing the best care for your dad.