Thank you for sharing your feedback. Please be assured that we are committed to offering a variety of activities and we work hard to fill any vacant roles in the Home to ensure we have the right people to meet our residents' needs. We always consider each resident's preferences and health conditions when planning activities. While some may not participate in group sessions, we offer 1-1 activities tailored to their needs, which may not always be immediately visible but still provide valuable engagement. Regarding the soft food menu, we ensure it follows the daily menu as closely as possible, providing choices where we can. For residents who are unable to express preferences, we follow their care plans and consult families for guidance. If you'd like to discuss in more detail, I'd be happy to arrange a meeting at your convenience. Thank you once again for bringing your valuable feedback to our attention as we continue to enhance the care and experience for all of our residents.