Dear Hayley, Thank you so much for your beautiful and heartfelt words. It means the world to us to know that your mum felt loved, respected, and well cared for during her time with us. It was a privilege to be part of her journey, and we are truly grateful for the trust you placed in us. Dementia can be such a challenging and emotional path, and we admire the strength, love, and dedication you and your family showed throughout. We are honoured to have been able to support you all through this time, and we hope that the memories of your mum's warmth and amazing spirit bring you comfort. Your kind words will be shared with the entire team, who will no doubt be touched to know they made a lasting impact. We will always hold your mum and your family in our hearts.