Dear Jackie. We are very grateful for your heart warming and extremely kind words for the team. Thank you for the support and trust you showed in us with your sister's care which provided us with the motivation to ensure we always did the best for her. You both were part of The White House family for many years and all of the team have fond memories of your sister due to the support you gave us in helping to build our relationship with her. With all our gratitude and very best wishes.