Thank you for taking the time to share your experience with us. We're delighted to hear that our physiotherapy rehab program has helped you regain your confidence and independence- we'll be sure to pass your kind words along to our physio team and staff. We sincerely apologise for the instances where your privacy was not fully respected. Your comfort and dignity are extremely important to us, and we will review our procedures to ensure that the 'support' sign is always acknowledged appropriately. Thank you again for your feedback, and we wish you all the best in your continued recovery!