Thank you so much for taking the time to share your heartfelt experience with us. We are truly sorry for your loss and understand how difficult it must have been to watch your mother go through such a challenging time. Please know that our team at Sycamore Care Centre Boldon genuinely cared for your mother and worked hard to meet her complex needs, and we are so grateful for the trust you placed in us. It warms our hearts to hear that you appreciated the care, compassion, and support we provided, not just for your mother, but for your family as well. We know how important it is to create a comfortable, welcoming environment, and we're glad to hear that the centre, staff, and amenities helped support your family during such a difficult period. Please do not hesitate to reach out if you ever need anything. Our thoughts are with you and your family during this time, and we will always remember your mother with great care. Warm regards,