Thank you for taking the time to share such a thoughtful review of your visit to South Lodge. We understand that choosing the right home can be a big decision, and we're delighted to hear that your experience with myself and the team helped put you at ease. Our goal is always to create a warm, welcoming environment where residents and their families feel comfortable and valued, so it's truly heart-warming to hear that you felt this during your visit. I will be sure to pass on your kind words to the rest of the team they will be so pleased to know their kindness and dedication made a positive impression.