Thank you for taking time to reflect on the services and the care provided by our team at Emily Jackson House. We appreciate your feedback provided and will share with the rest of the team at Emily Jackson House. We are pleased to hear your mum benefited from her 4 weeks in our respite care, It is reassuring that you feel management team and majority of staff being brilliant. We are sorry at the time of your mum's, respite stay with us, we did not have a larger bedroom available and continue to accommodate her needs with us at Emily Jackson House. We do hope your mum settles in well at the alternative facility you have chosen for her. We have taken on board the comments that you have highlighted about the decor and currently have our project teams reviewing areas in the home. Once again we appreciate your compliments provided, we are pleased that you felt the food is excellent, particularly the cake. Best wishes to you and the family.