Thank you for your kind words and recommendation! We are so pleased to hear that your mum is receiving the compassionate care she deserves. Our team is dedicated to creating a warm, family-like environment where every resident feels valued and supported. It's especially meaningful to know that our team's professionalism and patience in handling challenging behaviours have made a positive impact. Your feedback means so much to us, and we truly appreciate your trust. If there's ever anything more we can do, please don't hesitate to reach out!