Thank you so much for your kind words and for sharing your experience at Parklands Care Home. We understand how big a decision it is to place a loved one in care, and we're delighted to hear that you feel reassured knowing your mum is well looked after. Our team is truly dedicated to building meaningful relationships with residents, ensuring they feel safe, valued, and at home. It's also wonderful to hear that our new manager has made such a positive impression and is always available to chat. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out. We really appreciate your feedback!