Thank you for your wonderful review. We are delighted to hear that your mum has had such a positive experience with us. It's always our goal to provide sensitive, consistent, and high-quality care, so it's truly rewarding to know that both you and your mum feel well-supported. Our team takes great pride in fostering a welcoming and engaging environment, and we're pleased that the communication and dedication of our staff made a difference. Knowing that your mum is enjoying her time with us and has chosen to stay permanently is the best feedback we could hope for. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide the best possible care for your mum. Thank you once again!