Thank you so much for your kind words and thoughtful feedback.We're truly pleased to hear that you've had such a positive experience with our team. It means a great deal to know that our staff have come across as caring, friendly, and approachable, and that you've found the new management responsive and open to communication.We're committed to listening and working collaboratively to meet the individual needs of every resident, so your words of encouragement really affirm the direction we're heading in.Thank you again for your support, it's very much appreciated. Kind regards, Ciprian Tarba (Interim Home Manager)