Thankyou so much for your lovely review. We always strive to give the best to the people that live in Highfield House and we expect nothing less than professionality and exceptional care. We have been working on recruitment, upgrading the environment, training and the menu so it is lovely to hear that this is appreciated.We are working on continuing to upgrade the environment and experience of the people that live here as this is what we are passionate about. If there is anything we can do to improve, please come and see us. We are always here for feedback and reviews.