Thank you for your review, we value all feedback as this helps us to improve our service where required. We appreciate your kind comments about the wonderful care our team provides at Chandlers Ford Care Home; we are working closely with colleagues to ensure the home is kept clean and well ventilated. Our maintenance and property teams facilitate redecoration and refurbishment of the home on a rolling schedule and our dedicated housekeeping team work hard to ensure any transient odours are swiftly managed, so the home continues to present a fresh and clean environment.