Thank you for taking the time to share your feedback. We truly appreciate it! We'd like to reassure you that there is always a clinical lead or nurse on duty and on call, who moves between the suites to oversee care. Additionally, each suite has its own dedicated senior caregiver available 24 hours a day to supervise the care staff and ensure residents receive the highest quality of care. If you have any further questions or concerns, please don't hesitate to reach out- we're always happy to help!