Thank you for your review. We are pleased to hear that you find our staff kind and caring. We always work in accordance with the dependency tool and ensure that there is always sufficient staff on duty. I would encourage you to speak directly with the care home manager regarding staffing concerns, as they will be able to provide further clarity. As I'm sure you're aware, finding cooks can be a challenge across the entire industry, and we are working diligently to address this. Thank you again for your feedback