Thank you for your thoughtful review. We're so pleased to hear that your aunt received the care and attention she deserved during her time at Parklands. Our team takes great pride in maintaining a clean, welcoming, and supportive environment for all our residents, and it's wonderful to hear that this was reflected in your experience. We truly appreciate your kind words about our colleagues - we'll be sure to pass them on. If there's anything else we can do for you, please don't hesitate to reach out.