Thank you for your kind words and for taking the time to write this review. We are delighted to hear that both you and your dad have felt welcomed and comfortable since his arrival. It's wonderful to know that his care has met your expectations and that the addition of one-to-one support has made such a positive difference. Your kind words mean so much to our team, who work hard to provide compassionate, person-centred care for every resident. I will be sure to share your lovely feedback with them - they will be delighted to read your review. Kind regards