Thank you for sharing your experience at Castleview during your mum's stay. We would like to offer our sincere condolences to you and your loved ones, and we are truly grateful that you've taken the time to send us such kind words. Ensuring compassionate care for both our residents and their families is at the heart of what we do, so we're very pleased you felt supported at every stage and that you found our dementia ward to be a place of kindness and good humour. We deeply appreciate your trust in us during this time and will share your thoughtful feedback with our team.