Thank you for your lovely words, we are so grateful for your kind testimony of Lovell. We really appreciate the feedback you have given - our team is committed to delivering the very best care experience for our residents.  Mum has been with us for several months and I know it can be a difficult transition for some residents moving into care but she has been very positive since arriving with us initially on a respite stay and then deciding to stay with us permanently.  She always looks forward to your visits and chatting with her friends which she has made since arriving with us.  I will ensure that your review is shared with all the team at Lovell Place and thank you once again for taking the time to complete the review.