Many thanks for taking the time to review your experience of Little Manor,  we would be more than happy to address your concerns at a meeting with yourself in regards to the issues raised in this review. We would welcome the opportunity to discuss your Mother's care and support whilst staying at Little Manor. Please contact Head office and we can arrange a meeting with you and provide information and our findings from the issues you have raised. Wessex Care is an open and transparent service and we would like to have an opportunity to meet with you as the care and support provided at Little Manor is always at a very high standard which we take a great deal of pride in.