Thank you so much for your kind words and for taking the time to share your experience. We are truly sorry for your loss, and it means so much to hear that our colleagues were able to provide care and comfort to both your mum and your family during such a difficult time. Ensuring that residents receive compassionate, well-coordinated care is at the heart of what we do, and we are so pleased that you felt supported throughout. Your words will be shared with the team, who will appreciate knowing they made a difference. Please know that you and your family are in our thoughts, and if there is anything we can do to support you, we are always here.