Thank you so much for your wonderful feedback, we're overwhelmed to hear such heartwarming words said about our team! We're so proud of them and their willingness to go above and beyond to ensure our residents' wellbeing and your recognition of this means the world to us. We really appreciate you mentioning our team members in their various roles - no matter what role each of us play, we're all carers at the end of the day and it's wonderful to hear that this left a lasting impression with you. We miss your mother and your family very much and we hope she's happy in her new home!