Thank you for your review. I am glad you were happy overall with the care your mum received and felt supported by our team. I am sorry to hear you were not content with our management situation. Unfortunately, we cannot always control when our team members decide to leave us, but we do our best to make these transitions as smooth as possible for our residents and their loved ones. Our current home manager has been with us since July 2024 and joined us with ten years of experience as a home manager and a great reputation in the local area. Should you wish to discuss this further or provide more feedback about your experience, please do not hesitate to get in touch.