Thank you so much for your wonderful review! We're truly touched by your kind words and so happy to hear that you and your friend's family feel the warmth and care we strive to provide. It means so much to us to know that our team is making a positive difference. We're delighted that your friend is happy here, and we love that you're enjoying the hot chocolate too! If there's anything more we can do to make your experience even better, please don't hesitate to reach out. Thanks again for your support and trust!