Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. In respect of staffing levels all Highgate care settings, (Priestly included) are always staffed to a safe level based upon several varying factors. We would welcome the opportunity to discuss this further with you should you like to speak to either of the deputy managers. Your kind comments on the care provided are much appreciated and I will of course pass them on to the Preistley team.