Thank you for taking the time to complete this review, which we welcome. Although your parents were with us for a short period of time, we are pleased that you found the care and communication between the relevant teams most effective. It can be difficult when parents have differing levels of care needs, and it is something that we are well positioned to provide within the different types of care services available at Middleton Hall. Your review demonstrates the positive, whole team approach at Middleton Hall, where everyone has a part to play in the overall experience.