We understand the importance of a peaceful environment and strive to balance the diverse needs of everyone in our care. Very occasionally, a resident may become agitated, but these instances are rare. Our highly experienced team is skilled in using compassionate and effective techniques to support them, ensuring that any disruption is minimal. Please know that we are always reviewing ways to enhance the comfort of our residents, and we will take your comments into careful consideration. If you would like to discuss this further, please dont hesitate to reach out to the home manager, her door is always open.