Thank you for taking the time to share your experience at Cramond Residence. We are delighted to hear that you and your wife had a restful and positive respite stay with us and that our team provided attentive care throughout your time here. Ensuring that all our residents, whether short- or long-term, feel comfortable and well looked after is a top priority, so your kind words are greatly appreciated.We also sincerely appreciate your constructive feedback. Your comments regarding the shower controls, bedside lamp switches, and call bracelet button are invaluable, as they highlight areas where we can improve accessibility and convenience for our residents. Additionally, we will review our breakfast service to ensure meals are served in a way that maintains their temperature and quality.Your insights will be shared with the relevant teams, and we will strive to make improvements where possible. We hope to welcome you back in the future.Kind Regards