Hi K, Thank you for your review. every review is greatly appreciated. we have loved looking after mum for the years she has been with us.mum loves her morning routine and as previously discussed especially of late mum has declined her walks up the Byway with staff. we will always continue to offer this to mum as we know this is important to her. there has been 1 or 2 occasions where mum has wanted a walk during our personal care morning hours and unfortunately these were unable to take place at that precis time, staff will then offer mum a walk when they are available which will be within the morning hours.