Thank you so much for sharing your experience. It's truly heartwarming to hear how well your mum has settled into life at Townsend Manor. We understand how important it is to maintain a sense of home, and were delighted that the personal touches in her room and her tub garden have made a difference. Our team takes great pride in creating a warm, caring environment, and it's wonderful to know that your mum's sense of humour is bringing joy to those around her. We also appreciate your kind words about our staff, we strive to provide compassionate, attentive care not only to our residents but also to their families. It means the world to us that you and your sister feel comfortable reaching out whenever needed. Thank you again for your support and trust in Townsend Manor!